Our quality management
Our approach to quality management ensures our high level of quality in the development and production of masterbatch for the processing of plastics. The continuous improvement process and internal audits also ensure that our processes are constantly adapted and improved
Our quality control
In order to ensure the quality of our products, the raw materials are subject to stringent quality control after the goods have been received and the finished products then also undergo a careful examination. This involves the random sampling of products followed by a comparison of the initial values with the current values in our laboratory. This process enables us to determine the extent to which products meet the stipulated quality requirements. We have a wide range of modern test equipment available for the quality control which enables us to analyse various parameters.
360° TECHNICAL EXPERTISE
Critical to our success is the further development of our core competencies, formulations and masterbatch production. We are constantly working on improvement measures in our own laboratories, while ensuring high quality standards. Around technical employees optimize existing products and develop new recipes and formulations in careful consultation with our customers.
The technical departments of Product Stewardship, Research & Development, Colour Center & Service, Additive Center & Service and Technical Service & Applications form the core of our company. Numerous interfaces between these departments ensure the ideal transfer of knowledge – all to the benefit of our customers. A large number of our technical employees can look back on many years of experience at ics company, and they constitute an integral part of our success .
Product Stewardship
The basis for the safe use and handling of chemicals – whether it is in our production process or at our customers – is extensive and up-to-date expert knowledge which our PSS department is responsible for. Aside from issuing safety data sheets and conformity declarations, we offer our customer expert advice on how to use our products worldwide in accordance with legal requirements. PSS is the expert point of contact for all product-related issues in relation to the assessment of raw materials in the production process and for issues concerning food law, chemicals law and other applicable laws .
RESEARCH & DEVELOPMENT
Research & development is a certified process in our group, which is not restricted only to the various locations. We involve local customers as well as suppliers and cooperate closely with renowned research institutes on a range of development processes. The close cooperation with our research partners enables us to continuously make major advances.
Colour Center & Service
Our Colour Center & Service employees are responsible for colour matching, analyses and quality control and are the main point of contact for enquiries from our customers. All colourants and effects are assessed in terms of their properties and quality as part of the raw material evaluation. Various tests are conducted in the modern laboratory . We can offer a wide range of samples for our customers in order to demonstrate the colour of the final product.
ADDITIVE CENTER & SERVICE
The Additive Center & Service department tests new raw materials, makes recommendations for formulations and produces combination products from colours and additives in cooperation with Colour Center & Service. The tasks of AC&S also include enhancing formulations and production processes. The careful analysis of complaints helps to increase knowledge and, of course, ensures their prevention in future. The department has state-of-the-art laboratory equipment. The standard procedure includes DSC analyses (Differential Scanning Calorimetry), TGA analyses (Thermogravimetry), spectroscopic methods such as IR or UV-VIS spectroscopy, rheological tests with a plate-plate rheometer and a weatherometer for accelerated artificial weathering.
TECHNICAL SERVICES & APPLICATIONS
This is where the knowledge from the four technical departments mentioned above confluences. Our TS&A department helps distributors and customers with product recommendations according to the intended area of application and requirements. Its other tasks include the issuing of technical documents along with acceptance test certificates and confirmations in relation to specific characteristics such as compatibility with foodstuffs. In the case of complaints, TS&A offers support with root cause analysis and future prevention.